You stayed at a random hotel for a few nights. The bed and pillows were so comfortable that you still craved that relaxing feeling. Did it happen to you?
Hotel pillows are known for exceptional comfort and relaxation. What kind of pillows do hotels use? What makes hotel pillows so comfortable? These are common questions that most travelers have in mind.
What kind of Pillows do Hotels use?
Every hotel franchise orders hotel pillows from certain brands. It is a fact that hotel pillows are more comfortable than pillows that you have at home. Most hotels use the given types of pillows for a comfortable experience:
- Down Pillows
- Memory Foam Pillows
- Feather and Down Blend Pillows
- Latex Pillows
- Polyester Pillows
A hotel may also use different customized pillows. Some 5-star hotels even have pillow menus where guests can choose bedding accessories based on their personal needs.

In this guide, we will cover everything related to hotel pillows. Even if you are not sure what type of pillows hotels use, we will help you find out with smart ways to do so.
What makes Hotel Pillows so Comfortable?
Hotels mostly use down Pillows because they provide proper support for the neck and head. Special materials and little customizations make hotel pillows more comfortable than pillows at home.
Based on guest feedback, hotels don’t stick to one type of brand. They collaborate with different brands to offer the most comfortable experience to their guests.
At home, we buy pillows based on our medical needs, body shape, and sleeping positions. Hotels entertain thousands of guests, and they have to create luxury pillows that are comfortable for all. What type of pillow do you have at home? Is it a custom pillow for neck pain relief?
A person who likes thinner pillows will find your pillow uncomfortable. In other words, a personal pillow that is comfortable and supportive for you may not offer the same comfort and support for others.
How do Hotels choose Comfortable Pillows?
Individuals choose pillows based on personal requirements. Hotels take a strategic approach to finding the perfect hotel pillows that are comfortable for everyone. Here are some common factors that help you purchase comfortable hotel pillows.

Allergy Concerns
Different guests have different medical conditions and allergies. Hotel management has to consider the allergy concerns, so they try to offer hypoallergenic or down alternative pillows. These options allow guests to sleep comfortably without worrying about allergies.
Sleeping Position and Style
The diversity of guests demands different pillows for different sleeping positions. Hotels try to come up with the most popular pillows for different sleeping positions. Whether you are a side sleeper or a back sleeper, don’t forget to ask the room service for the pillow that best suits your sleeping style.
Comfort
No matter which pillow brand hotels use, they always prefer comfort over everything else. Hotel pillows are always comfortable and luxurious, and an inviting feel is important for a hotel.
Cost-effectiveness
Hotels need hundreds of pillows for their rooms, and they need to keep costs under control. Instead of buying super-expensive pillows, they opt for cheaper yet comfortable options. Hotels don’t focus on durability too much because they usually replace pillows after a few months.
Customizations
Hotel chains like to customize accessories according to the brand’s theme. This approach helps them build a strong brand identity.
If you see a hotel pillow with the hotel’s logo, it does not mean the hotel manufactured these pillows. They partnered with a pillow brand that offers customized pillows and bedding accessories for hotels.
Easy-to-Clean Materials
Pillows at home don’t need washing even for months. With proper care and maintenance, pillows may require washing after 3-6 months. But hotels have to be extra careful about the cleanliness of pillows. They always choose hotel pillows that are machine washable.
Hotel pillows are not washed after every guest, but the pillow covers are changed. Hotel pillows come with easy-to-wash and easy-to-change pillow covers.
Can I Buy a Hotel Pillow?
If you think a hotel pillow is perfect for your sleeping style and position, you can ask the staff to buy the pillow. Remember that taking a pillow from the hotel room without permission is prohibited.

Some hotels have gift shops or counters where you can buy pillows. Ask the counter staff if you are unsure if pillows are for sale. They are more likely to offer a new pillow for a reasonable price.
Ask the Staff about Hotel Pillows
Ask them about the brand they use for pillows or ask for the online store. You can easily buy one for your home from that store. Remember that any other expensive pillow will also do the same job. Don’t be sad if you cannot buy that specific hotel pillow.
Our guide about the best pillows for combination sleepers will help you find the best options available. We also have detailed guides for side sleepers, back sleepers, and other sleeping positions.
Check the Pillow Tag
Staff may not be able to share the pillow brand details. Simply remove the pillow cover and see the pillow tag. Pillow tags usually have all the details, and you can find the pillow brand, too.
If there is a bar code or serial number, search on Google, and you are more likely to find that pillow at Amazon or any other site.
Are Hotel Pillows Suitable for Home Use?
Depending on the quality of the pillow, you may find good hotel pillows that are suitable for personal use, too. A local hotel may not invest too much in bedding accessories, but a reputed hotel will take pillow quality seriously.
A pillow bought from a reputed hotel gift shop may be good for home use. Do not bring the used pillow home even if the hotel gifted it to you. Hundreds of other guests use these hotel pillows. We highly recommend buying a new hotel pillow or getting a new and packed pillow from the gift shop.
There are so many good pillows available online, and our blog is full of useful insights to help you improve your sleep quality with the right pillow.
Key Takeaways
Hotels prioritize comfort, allergy concerns, and cost-effectiveness when selecting pillows.
Common pillow types used in hotels include down memory foam and feather/down blends.
Researching and purchasing suitable pillows can replace the hotel pillow experience at home.
What Kind of Pillows Do Hotels Use- FAQs?
The selection of the right pillow is of great importance, from commercial to personal use. Hotel pillows are quite popular topics on forums and search engines. Here are some commonly asked questions about the comfort of hotel pillows.
What types of pillows are used in 5-star hotels?
From down, feather, and memory foam pillows to down-alternative pillows, 5-star hotels use a variety of pillows. Usually, they have a pillow menu so guests can choose the pillow that best suits their personal needs.
Why do hotels invest in quality pillows?
The key to a successful hospitality business is the comfort of the guests. For a hotel, offering quality accessories for a peaceful night experience is important. Pillows play an important role in this regard.
Can you buy hotel pillows for home?
Yes, hotel pillows are available for home use too. We will soon publish a dedicated article on the best hotel pillows to buy in 2025.
Why do hotels offer two pillows?
Hotels offer two pillows of different firmness and heights. Two pillows offer more flexibility of choice for users. Based on their needs, they can choose the one that feels most comfortable.